Privacy Protocol
Transparency is the foundation of any sustainable coaching relationship. This document details how Figur Coaching handles your personal data with precision and respect.
01 / Responsibility
Who manages your information.
The responsible party for data processing on this website, in accordance with the General Data Protection Regulation (GDPR), is:
Figur Coaching
Goetheplatz 7, 50667 Köln, Germany
Inquiries [email protected]
Direct Line +49 221 5542112
Information
Lifecycle
We collect data only when necessary to provide coaching services, improve our educational content, or respond to your direct requests.
Direct Submissions
When you use our contact form or sign up for a coaching program, we collect the information you provide. This typically includes your name, email address, and the specific details of your inquiry regarding lifestyle optimization or weight management goals.
Automated Logging
Our servers automatically record standard protocol data such as your IP address (anonymized), browser type, referring pages, and timestamps. This technical data is used purely for site security and performance monitoring.
Communication Logs
Emails and messages sent via our platform are archived to ensure continuity in your coaching journey and to fulfill our professional records obligations in the fitness and wellness industry.
Analytic Aggregation
We use non-identifying aggregate data to understand which educational articles are most helpful to our community, allowing us to refine our content on sustainable habits and nutrition.
Security Standards
We employ SSL/TLS encryption for all data transfers. Your personal progress, contact history, and dietary preferences are stored on secure servers with restricted access.
02 / Your Sovereignty
Access & Disclosure
You have the right to request a copy of the personal data we hold about you at any time. This includes information regarding origin, recipients, and the purpose of data processing.
Correction & Accuracy
If your data is incorrect or incomplete, you have the right to demand its correction. We aim to keep your coaching records as accurate as possible for your safety.
Deletion (Right to be Forgotten)
You may request the deletion of your data unless legal retention requirements (such as tax or commercial obligations) prevent us from doing so.
Revocation of Consent
Many data processing operations are only possible with your express consent. You can revoke your consent at any time with future effect by sending an informal email to our office.
External
Circulation
Figur Coaching does not sell your data to third-party marketers. We only share information with partners essential to our operations, such as secure hosting providers and email delivery services.
Hosting Provider
Our website is hosted on secure servers within the European Union, ensuring GDPR-compliant data processing and high-level physical security.
Statutory Obligations
We may disclose your data only if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Storage Duration
Personal data is retained only for as long as it is necessary for the purposes for which it was collected, or as required by German record-keeping laws.
Questions?
Just Ask.
If you have concerns about your data or wish to exercise your rights, our team in Köln is ready to assist you.